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| Never got a licensing page email, hardware failure, etc. https://www.chaoticafractals.com/forum/viewtopic.php?f=7&t=10754 |
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| Author: | acshurte [ Tue Dec 06, 2022 12:58 am ] |
| Post subject: | Never got a licensing page email, hardware failure, etc. |
Hello, I bought a Chaotica 2 license back in October (full license); recently my hard drive failed, so I replaced it and reinstalled everything I had before. In other words, same computer, same motherboard, new hard drive. I can't find an email with a link to the licensing page anywhere- I'm not sure I ever got one- though I've got my paypal receipt and order number and everything else. I screencaptured the page the first time I set it up as well. I was wondering who should I email or talk to and what do I need to do to get my license reactivated? Thanks in advance. |
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| Author: | lycium [ Thu Dec 08, 2022 6:46 pm ] |
| Post subject: | Re: Never got a licensing page email, hardware failure, etc. |
Hello, sorry for the delay, I don't currently have access to the support email, I'll raise this with Nick soon. I've sent an email to the account associated with your username, which is the same receipt as when you purchased Chaotica; thanks for your support! In the meantime you can mail thomas.ludwig@gmail.com if you like. |
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| Author: | Pugnacious [ Thu Dec 08, 2022 8:18 pm ] |
| Post subject: | Re: Never got a licensing page email, hardware failure, etc. |
License site should be here: https://store.glaretechnologies.com/login |
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| Author: | acshurte [ Fri Dec 09, 2022 2:36 am ] |
| Post subject: | Re: Never got a licensing page email, hardware failure, etc. |
Thank you for helping, I got it set up just now! I'll hang onto the email in case anything happens again. Appreciate it greatly. |
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