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 Post subject: Migrating Hardware
PostPosted: Thu Jun 15, 2023 3:09 pm 

Joined: Thu May 11, 2023 1:54 pm
Posts: 5
Hello,

I'm migrating from my windows-based desktop to an M2 Apple laptop. How can I re-generate my license key for the new hardware key?

Thanks,
KS


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 Post subject: Re: Migrating Hardware
PostPosted: Sun Aug 20, 2023 11:40 pm 

Joined: Thu May 11, 2023 1:54 pm
Posts: 5
Checking again. I bought a second license, but now I need to change from one windows PC to another, and the license is tied to hardware ID. Is it really the intent that users tie their software package to specific computers?


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 Post subject: Re: Migrating Hardware
PostPosted: Tue Aug 22, 2023 5:34 pm 

Joined: Tue Jul 28, 2020 12:38 am
Posts: 83
Convert to an online license and then just login once you get to the new PC. It should move the license over.


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 Post subject: Re: Migrating Hardware
PostPosted: Thu Aug 24, 2023 12:26 am 

Joined: Thu May 11, 2023 1:54 pm
Posts: 5
Pugnacious wrote:
Convert to an online license and then just login once you get to the new PC. It should move the license over.


Thanks for the tip. Unfortunately I don't recall setting up a password, and when I request to reset it I never get the email, nor will the developers respond. I'll probably just buy another seat at this point.


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 Post subject: Re: Migrating Hardware
PostPosted: Wed Sep 27, 2023 3:26 pm 

Joined: Wed Sep 27, 2023 3:25 pm
Posts: 1
Hello,

I have same problem here. I've purchased licence without online account, then changed hardware. Now I I have online account but I don't know how to add my license there? Please advise!


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 Post subject: Re: Migrating Hardware
PostPosted: Fri Oct 06, 2023 12:12 am 

Joined: Tue Jul 28, 2020 12:38 am
Posts: 83
Go to Help --> Licensing --> Online License and login.

:D


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