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PostPosted: Wed Sep 16, 2020 2:43 pm 

Joined: Sun Sep 01, 2019 1:57 pm
Posts: 15
Sorted, many thanks.

Chris.


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PostPosted: Wed Sep 16, 2020 5:17 pm 

Joined: Thu Feb 08, 2018 3:57 pm
Posts: 29
Once again a request for clarification:

I unfortunately installed and registered Chaotica HD 2 first on my older iMac.
Now I would prefer to use it on the new MacBook Pro, but how can I transfer the license?
Or do I have to buy it twice?

Please help!


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PostPosted: Thu Sep 17, 2020 12:53 am 

Joined: Mon Jun 19, 2017 1:51 pm
Posts: 195
Hi Orpheus,
you could try the online licensing which is designed for this purpose: https://www.chaoticafractals.com/manual ... -licensing


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PostPosted: Thu Sep 17, 2020 9:24 am 

Joined: Thu Feb 08, 2018 3:57 pm
Posts: 29
When I click on "https://store.glaretechnologies.com"
I get a website for the indigo renderer license. :(


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PostPosted: Fri Sep 18, 2020 1:54 am 

Joined: Mon Jun 19, 2017 1:51 pm
Posts: 195
Orpheus wrote:
When I click on "https://store.glaretechnologies.com"
I get a website for the indigo renderer license. :(


I've updated the link in the docs to point to https://store.glaretechnologies.com/chaotica

Regardless, it's the same store, so clicking on 'signup' from either page should work similarly.


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PostPosted: Fri Sep 18, 2020 1:12 pm 

Joined: Thu Feb 08, 2018 3:57 pm
Posts: 29
Nick wrote:
Orpheus wrote:
When I click on "https://store.glaretechnologies.com"
I get a website for the indigo renderer license. :(


I've updated the link in the docs to point to https://store.glaretechnologies.com/chaotica

Regardless, it's the same store, so clicking on 'signup' from either page should work similarly.



Nick wrote:
Orpheus wrote:
When I click on "https://store.glaretechnologies.com"
I get a website for the indigo renderer license. :(


I've updated the link in the docs to point to https://store.glaretechnologies.com/chaotica

Regardless, it's the same store, so clicking on 'signup' from either page should work similarly.




One problem still remains:

If I open the page for updating to the Studio 2 version from my MacBook Pro, the offer is 89 Euro.
So it does not recognize, that I bought Chaotica HD 2!

I can from my iMac update for 64 Euro, as the HD version is installed there.

But I want the update to run on the MacBook Pro!!!!!

How can I do this?


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PostPosted: Wed Sep 23, 2020 8:46 am 

Joined: Thu Feb 08, 2018 3:57 pm
Posts: 29
Quote:
One problem still remains:

If I open the page for updating to the Studio 2 version from my MacBook Pro, the offer is 89 Euro.
So it does not recognize, that I bought Chaotica HD 2!

I can from my iMac update for 64 Euro, as the HD version is installed there.

But I want the update to run on the MacBook Pro!!!!!

How can I do this?



Well, if there is no solution for my problem from your side, I will have to buy a second copy to get Chaotica Studio 2 installed on my MacBook Pro, because I need it for high resolution prints. But I'm not happy with this!
And beside this: The version installed on the iMac will still stay at HD 2. :(


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 Post subject: Forum problem
PostPosted: Wed Sep 23, 2020 8:48 am 

Joined: Thu Feb 08, 2018 3:57 pm
Posts: 29
When I click on "submit" to send a message, I'm immediately locked out.
Same happens, when clicking "preview".

Not every time, but too often.


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